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Last month in Chicago, a United Airlines flight to London was ready to depart, but it was still waiting for 13 passengers connecting from Costa Rica. The airline projected they’d miss the flight by seven minutes. The system also sent text messages to the late-arriving passengers and the people on the waiting jet to explain what was happening. still might not be able to find space for your carry-on, but it could help put an end to the 40-gate dash — sprinting to catch your connecting flight before the door slams shut — as well as other common travel headaches. Alaska Airlines, American Airlines and others have been working to develop new A.I.
Persons: It’s, Helane Becker, TD Cowen Organizations: United Airlines, . Alaska Airlines, American Airlines Locations: Chicago, London, Costa Rica,
CNN —The union representing pilots at American Airlines says it is seeing a “significant spike” in safety issues on flights. There were roughly a dozen incidents on United Airlines flights last month alone, according to a CNN analysis, which prompted CEO Scott Kirby to send a safety message to customers. “While United Airlines is currently under public and government scrutiny, it could just as easily be American Airlines,” said the message from the union’s safety committee, urging members to report problems and to resist being rushed or intimidated. “As the last link in the safety chain, our passengers and crew depend on us to be the strongest link in that chain,” the message said. American Airlines insisted in a statement that safety is its top priority, saying that “our robust safety program is guided by our industry-leading safety management system.”“It includes a multitude of collaborative programs — and regular touchpoints — with the FAA and all our unions, including APA, to further bolster our strong safety record and enhance our ever-evolving safety culture,” the company added.
Persons: Scott Kirby, Organizations: CNN, American Airlines, Allied Pilots Association, Alaska Airlines Boeing, United Airlines, FAA, APA
Airports in the Iranian capital of Tehran have resumed flights at 6:00 a.m. local time on Monday, according to Iran's state-aligned Tasnim news agency. On Sunday both of Tehran's airports, Imam Khomeini Airport and Mehrabad Airport, suspended flights after Iran's attack on Israel stoked regional tensions. Travel disrupted: On Saturday, at least three United Airlines flights headed to or departing from the Middle East were canceled as the conflict unfolded. Dutch carrier KLM has said it would stop flying over Iran and Israel "as a precaution" but continue to fly to and from Tel Aviv. Austrian Airlines and Lufthansa — currently the only two Western carriers that operate international flights to Iran — have announced a suspension of flights to and from Tehran through April 18.
Persons: Khomeini, Iran — Organizations: Mehrabad, United Airlines, Dutch, KLM, Tel Aviv . Austrian Airlines, Lufthansa — Locations: Tehran, Israel, Iran, Tel Aviv
United Airlines flight attendants picketed outside LaGuardia, Austin, Guam, and London airports. CEO Scott Kirby's pay almost doubled to $18.5 million last year. AdvertisementUnited Airlines flight attendants were picketing outside 17 airports around the world on Thursday in a protest about pay, the Association of Flight Attendants-CWA said. Announcing the action, the union said the carrier's CEO, Scott Kirby, saw his pay rise by around 90% in 2023. This story is available exclusively to Business Insider subscribers.
Persons: Scott Kirby's, , Scott Kirby, Kirby Organizations: United Airlines, Service, Association of Flight, Business Locations: LaGuardia, Austin, Guam, London
A transatlantic United Airlines flight was diverted around an hour into its journey on Sunday. An airline spokesperson told BI the Boeing 787 had a crack in its windshield. AdvertisementA United Airlines plane heading from Denver to London was diverted on Sunday due to a crack in its windshield. A spokesperson for United told Business Insider that the plane "landed safely in Chicago to address a crack in one layer of its multilayer windshield." This story is available exclusively to Business Insider subscribers.
Persons: Organizations: United Airlines, Boeing, Service, Airlines, Chicago O'Hare, United, Business Locations: Denver, London, Chicago
A United Airlines flight turned around after a bathroom malfunction. NEW LOOK Sign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . AdvertisementA transatlantic United Airlines flight was forced to turn around on Friday after one of its toilets malfunctioned and began leaking into the cabin, the German outlet RTL first reported. This story is available exclusively to Business Insider subscribers.
Persons: Organizations: United Airlines, Passengers, FAA, Service, RTL, Boeing, Business Locations: German, Frankfurt, Germany, San Francisco
Seven people were taken to hospital following a United Airlines flight on Friday. The flight from Tel Aviv to Newark experienced "severe turbulence." It was forced to land at New York Stewart International Airport due to a "passenger medical emergency." AdvertisementSeven people were taken to hospital after a United Airlines flight bound for Newark experienced "severe turbulence" on Friday, officials said. Business Insider has contacted United Airlines and the Federal Aviation Administration (FAA) for comment.
Persons: , United, Michael Bigg, Bigg, Max, Scott Kirby, Kirby Organizations: United Airlines, New York Stewart, Service, Newark, New York Stewart International, Federal Aviation Administration, CNN, Windsor Emergency Medical Service, New, New York International Airport, Newark Liberty International Airport, NBC News, FAA, CBS, Airlines, Alaska Airlines Locations: Tel Aviv, Newark, New, Windsor, New York, United, Israel, Gaza, San Francisco, Paris, Denver
The American plane maker has been under intense pressure since early January, when a panel blew off a brand-new Alaska Airlines 737 Max midflight. Photos You Should See View All 60 ImagesTHE CRASHESThe bulk of criticism and investigations swirling around Boeing today center on the company's Max jets. Boeing agreed to pay $2.5 billion to settle a Justice Department investigation, admitting that employees misled regulators about the safety of the 737 Max. Last year, Boeing reported a problem with fittings on Max jets where the fuselage meets the vertical section of the tail. Also under investigation is what prompted the emergency landing in Wichita, Kansas, of a Denver-bound United Airlines flight in December.
Persons: Max midflight, That's, Max, shakeups, David Calhoun, Calhoun, , Organizations: Boeing, Alaska Airlines, Delta Air Lines, United Airlines, Airbus, Indonesia’s, Ethiopian Airlines, Department, MORE, FBI, FAA, Spirit, United Airlines Boeing, Max, Passengers, National Transportation Safety, American Airlines, Southwest Airlines, NTSB Locations: Arlington , Virginia, Addis Ababa, Oregon, Wichita , Kansas, Newark , New Jersey, Denver, San Francisco, Los Angeles,
Read previewFrom a missing panel to a tire falling off midair, United Airlines has experienced multiple high-profile safety incidents over the past few weeks. Instead, some aviation experts have pointed to a possible trend in United's maintenance safety systems. Regarding the missing panel, he said, "that smacks of a maintenance problem of United Airlines." Former Delta Air Lines chief pilot, Alan Price, noted safety redundancies in some events played out as they were designed to. Kirby said safety enhancements like an extra day of pilot training and a "centralized training curriculum" for new-hire mechanics, which were planned before the recent safety events, are actively being deployed.
Persons: , Max, That's, Arthur Rosenberg, Richard Aboulafia, Steve Ganyard, Alan Price, Kit Darby, Mark Millam, Scott Kirby, Kirby Organizations: Service, United Airlines, Airbus, Boeing, Business, Fox News, Tires, Aviation, ABC, Denver International Airport ,, Aviation Safety Network, Former Delta Air Lines, Associated Press, CBS, Flight Safety Foundation, Alaska Airlines Locations: Houston, San Francisco, United, Denver, Denver International Airport , Colorado, USA
CNN —Running to the tail of Boeing’s 787 Dreamliner is an umbilical cord carrying a rapid play-by-play of virtually every flight feature. The 787 Dreamliner — one of Boeing’s more recently developed aircraft — feeds data into the flight data recorder through a system called the Common Data Network, which some compare to the human body’s central nervous system. The Federal Aviation Administration used this data after ungrounding Boeing’s 737 Max in late 2020 to track every Max flight. Some aircraft also carry a Quick Access Recorder (QAR) that is not hardened like the FDR but tracks the same data. When US Air flight 427 crashed three years later near Pittsburgh, the FDR recorded 11 parameters.
Persons: FDR, , Peter Goelz, Goelz, Kathleen Bangs, Max Organizations: CNN, FDR, LATAM Airlines, Street Journal, National Transportation Safety Board, US National Transportation Safety Board, International Civil Aviation Organization, Federal Aviation Administration, Aircraft Communications, United Airlines, US Air, NTSB Locations: France, Australia, United Kingdom, Pittsburgh
A United Airlines plane that departed Friday from San Francisco International Airport was missing an external panel when it landed at its destination in Medford, Oregon. United released the following statement:"This afternoon, United flight 433 landed safely at its scheduled destination at Rogue Valley International/Medford Airport. The incident involving United Airlines flight 433 is the latest in a string of recent mechanical problems on United airplanes. 7, a Japan-bound United flight out of SFO was diverted to Los Angeles after a wheel fell off during takeoff. 8, a United flight to Mexico City from SFO was diverted to LAX because of a hydraulics issue.
Persons: We'll, United Organizations: United Airlines, San Francisco International, Rogue, Medford Airport, Boeing, Fort Worth International, United Airbus, SFO, Mar, LAX, San Locations: Medford , Oregon, United, Medford, Dallas, Japan, Los Angeles, Mar, Houston, Mexico City, Sydney, Australia, San Francisco
A United Airlines flight that took off on Friday morning from San Francisco International Airport landed in Oregon in the afternoon missing an external panel, the Federal Aviation Administration said. The panel was found to be missing after the plane, a Boeing 737-800, landed safely at its scheduled destination at Rogue Valley International Medford Airport in Oregon and parked at a gate, United Airlines said in a statement. It was unclear when or how the panel went missing. According to the airline, there was no indication of any damage to the plane during the flight, and the aircraft did not declare an emergency on its way to the Medford airport. “We’ll conduct a thorough examination of the plane and perform all the needed repairs before it returns to service,” the airline said.
Persons: “ We’ll, Organizations: United Airlines, San Francisco International Airport, Federal Aviation Administration, Boeing, Rogue Valley International Medford Airport Locations: Oregon, Medford
CNN —A United Airlines flight was forced to return to Sydney just two hours into its nearly 14-hour journey to San Francisco, in the carrier’s fifth flight incident in seven days. The Boeing 777-300 aircraft, carrying 183 passengers and crew, was redirected due to a “maintenance issue,” according to a statement from United Airlines. We provided accommodation overnight for passengers and rebooked them to San Francisco,” the airline added. The incident Monday on United flight 830 is the latest in a string of incidents to hit the US airline in recent days. US aircraft manufacturer Boeing is also under intense scrutiny following a series of quality and safety issues.
Organizations: CNN, United Airlines, Boeing, United, United Airlines aircraft, US Locations: Sydney, San Francisco, Mexico City, Los Angeles
See more, pay moreMore and more tourist hot spots are introducing visitor caps and entry fees to prevent overcrowding - and, whaddya know, it gives their coffers a little boost, too. There’s a new $13 charge for climbing Japan’s famous (and congested) Mount Fuji, which follows Japan’s 70% price hike for tourist rail passes. The Louvre art museum in Paris, home to the Mona Lisa, has raised ticket prices by almost a third, ahead of the Paris Olympics this summer. Walt Disney World Resort in Florida has already introduced higher park ticket prices for next year. Some of the lowest single-day, single-park ticket prices have gone up by $10 for 2025.
Persons: whaddya, Mona Lisa, It’s, Walt, Romeo, Juliet, , they’d Organizations: CNN, Fuji, Paris, Walt Disney World, Eiffel, United Airlines, Airbus Locations: Paris, London, Thailand, China, Seville, Spain, Louvre, Europe, Asia, Florida, Italian, Trafalgar, Bangkok, Mumbai, Houston, Australian, Lazio, Italy, Arizona, Basilicata, United States
CNN —A United Airlines flight from San Francisco to Mexico City was diverted to Los Angeles Friday after an issue with the plane’s hydraulic system, the airline said. It was the carrier’s fourth emergency in a week, including a tire falling off one flight and an engine catching fire on another. The Airbus 320, carrying 105 passengers and five crew members, landed safely and everyone disembarked at a gate, according to United and the Federal Aviation Administration. Customers were flown to Mexico City International Airport on a different aircraft, according to the airline. The Airbus 320 is equipped with three hydraulic systems for “redundancy purposes” and preliminary information showed the issue affected only one of those systems, according to United.
Persons: CNN Friday’s, ” United, , CNN’s Ray Sanchez Organizations: CNN, United Airlines, Los Angeles, Airbus, Federal Aviation Administration, Customers, Mexico City International, FAA, . United Airlines, NTSB Locations: San Francisco, Mexico City, Los, Mexico
CNN —The Federal Aviation Administration is investigating a United Airlines flight that lost a tire while taking off from San Francisco International Airport, damaging several cars in a parking lot before the plane safely landed at Los Angeles International Airport, the agency said. United Airlines confirmed the plane lost one tire after takeoff. United flight 35, with 249 passengers and crew onboard, was diverted to Los Angeles and landed shortly after 1:20 p.m., the airline told CNN. A United Airlines flight loses a tire while taking off from San Francisco International Airport. The San Francisco International Airport’s runway was briefly closed to clear debris but has since reopened, and there was no further impact to airport operations, Yakel said.
Persons: San Francisco airport’s, Doug Yakel, Yakel, Salvador Gonzalez, LiveATC.net, CNN’s Sharif Paget Organizations: CNN, Federal Aviation Administration, United Airlines, San Francisco International Airport, Los Angeles International Airport, San, American Airlines, Boeing, San Francisco International Locations: Osaka, Japan, Los Angeles, Cali
A United flight from San Francisco to Boston was diverted to Denver due to a damaged wing. AdvertisementA United Airlines flight departing from San Francisco and bound for Boston was diverted to Denver after passengers spotted that parts of the plane's wing were chipped, Boston's WHDH 7News first reported on Tuesday. Clarke's video shows a plane wing with a dark blue tip descending onto a runway. In November, a United flight bound for Vancouver was diverted to San Francisco after a passenger made a bomb threat on board. And in July, a United flight diverted to Chicago after a business-class passenger was upset that his choice meal was unavailable.
Persons: , WHDH 7News, Kevin Clarke, Clarke Organizations: Passengers, Service, United Airlines, WHDH, Associated Press, AP, Federal Aviation Administration, FAA Locations: San Francisco, Boston, Denver, Maine, Vancouver, Chicago
On Saturday, a Virgin Atlantic plane and a United Airlines plane reached speeds over 800 mph. NEW LOOK Sign up to get the inside scoop on today’s biggest stories in markets, tech, and business — delivered daily. download the app Email address Sign up By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy . High-altitude winds over the Mid-Atlantic helped the planes surpass speeds of 800 mph, The Washington Post reported. This story is available exclusively to Business Insider subscribers.
Persons: Organizations: Virgin, United Airlines, Service, Atlantic, Washington Post, Business Locations: London, Newark , New Jersey, Lisbon
Read previewA Delta flight had to turn around after maggots fell from a passenger's suitcase onto another passenger. Philip Schotte, a passenger from the Netherlands who was on the flight, told Fox 2 Detroit that he witnessed the maggots fall on a passenger from a suitcase in the overhead compartment. Flight attendants were then able to locate the source of the maggots: A suitcase that contained a rotten fish inside, according to reports. Travelers who were delayed overnight because of the incident were compensated with hotel accommodation, a $30 meal ticket, and 8,000 air miles, the passenger told the Daily Mail. A Delta flight traveling from Atlanta to Barcelona, Spain, in September had to turn around after a passenger had diarrhea in the aircraft's cabin.
Persons: , Philip Schotte, Schotte, We've Organizations: Service, Daily Mail, Fox, Detroit, Business, Travelers, Delta, United Airlines, New York Times, American Airlines Locations: Amsterdam, Detroit, Netherlands, Atlanta, Barcelona, Spain, San Diego, New Jersey, Miami, Barbados
A 6-year-old girl was left scarred by a hot meal on a United Airlines flight, a lawsuit says. It alleges that the tray table was "defective" and caused the meal to fall onto the girl's lap. AdvertisementTwo parents are suing United Airlines, alleging their 6-year-old daughter was burned by a hot meal due to a faulty tray table. Michal and Ben Fefferman filed the lawsuit, which Business Insider has seen, in a Chicago court last Wednesday. A flight attendant gave the "unreasonably hot" meal to the girl's mother, who then placed it on her tray table, the complaint says.
Persons: , Michal, Ben Fefferman Organizations: United Airlines, Service, Business Locations: Chicago, Tel Aviv, Israel, Newark , New Jersey
Why AI can’t replace air traffic controllers
  + stars: | 2024-02-12 | by ( Amy Pritchett | ) edition.cnn.com   time to read: +9 min
In the air traffic control system, everything must meet the highest levels of safety, but not everything goes according to plan. I’m an aerospace engineer who led a National Academies study ordered by Congress about air traffic controller staffing. What air traffic controllers do? The Federal Aviation Administration’s fundamental guidance for the responsibility of air traffic controllers states: “The primary purpose of the air traffic control system is to prevent a collision involving aircraft.” Air traffic controllers are also charged with providing “a safe, orderly and expeditious flow of air traffic” and other services supporting safety, such as helping pilots avoid mountains and other hazardous terrain and hazardous weather, to the extent they can. Researchers are using machine learning to analyze and predict aspects of air traffic and air traffic control, including air traffic flow between cities and air traffic controller behavior.
Persons: Tolga Akmen, Timothy Arel, Harry Reid, Ethan Miller, Amy Pritchett Organizations: CNN, National Academies, Congress, Federal Aviation, Air, FAA, London Heathrow, Tolga, Getty, U.S . Senate, Robotics, Cessna, United Airlines, Kansas City Chiefs United Airlines, Harry Reid International, Air Force One, Penn State University, National Science Foundation, Center, Aerial Mobility, NASA Locations: AFP, Las Vegas
10 best ways to use Chase points for travel
  + stars: | 2023-11-29 | by ( Jennifer Yellin | Andrew Kunesh | ) edition.cnn.com   time to read: +23 min
The Chase Sapphire Reserve and Chase Sapphire Preferred cards are currently offering 75,000 bonus points after you spend $4,000 in the first three months of account opening. These cards earn Chase Ultimate Rewards® points which are some of the most valuable and flexible travel rewards points out there. But before you apply, let’s take a look at some of the best ways to redeem Chase Ultimate Rewards points for travel. Best ways to redeem Chase Ultimate Rewards pointsYou can book KLM business class by transferring Chase points to Air France-KLM Flying Blue. Use the Chase Travel portal to book any flightBook flights on any airline with the Chase Travel portal.
Persons: , you’ve, Air Canada Aeroplan, Chase, Kyle Olsen, , Holly Johnson, Ziva, Eliyahu Parypa, that’s, that’ll, You’ll, you’ll, United Chase, MileagePlus, Aeroplan, Singapore Airlines KrisFlyer, it’s, you’re Organizations:  CNN, American Express, Chase Sapphire, Chase, Hyatt, United MileagePlus, Air Canada, Chase Travel, KLM, Air France, Blue, CNN, United Airlines, Aer Lingus AerClub Air Canada Aeroplan Air France, KLM Flying Blue British Airways Executive Club Emirates, JetBlue, Singapore Airlines, Rapid, United, Virgin Atlantic Flying, redemptions, you’ll, Southwest Airlines, British Airways, Images British Airways, Oneworld, Alaska Airlines, American Airlines, British Airways Executive Club, British Airways Executive, Miami . British Airways, British, Air Canada's, Air, Star Alliance, Minneapolis . Air, Midwest, Singapore Airlines ’, Aloha State, Iberia Airlines, Iberia Avios, Sapphire, Virgin Points, All Nippon Airways, All Nippon Airways One, Virgin Atlantic, ANA, Virgin, Virgin Atlantic Virgin Points Delta Air, Virgin Atlantic Virgin, Delta Air Lines, Chase Sapphire Reserve, Ink Locations: United, Japan, Iberia, Mexico, Bay, Jamaica, Cancun, Chicago, New York, United States, Caribbean, Washington, American, Alaska, Atlanta, Miami, Minneapolis, Minneapolis . Air Canada, Newark, Fort Lauderdale, Hawaii, East, Aeroplan, United Airlines, iStockphoto Hawaii, Los Angeles, Kona, Spain, Europe, United Kingdom, Madrid, Barcelona, Boston, Iberia Iberia, San Francisco, Tokyo, Amsterdam, Rome, Paris, Delta
A flight from LA to Vancouver made an emergency landing in San Francisco on Monday night. The diversion followed a bomb threat made by someone on the flight, an airport official said. AdvertisementAdvertisementA United Airlines flight from Los Angeles to Vancouver made an emergency landing after an alleged bomb threat was made, airport officials said. However, about an hour into the journey the plane turned around and headed to San Francisco, tracking data from Flight Radar 24 shows. In March, a United flight was grounded in Vermont after a note, discovered in the plane's bathroom, indicated there was a bomb onboard.
Persons: Organizations: Service, United Airlines, LAX, San, ABC7, FBI Locations: LA, Vancouver, San Francisco, Los Angeles, California
Passengers check in for United Airlines flights at O'Hare International Airport in Chicago on Dec. 13, 2022. United Airlines will change its boarding order next week by letting economy-class passengers who have selected window seats to board before those with middle and aisle seats. The company said the change could shave two minutes off the boarding process. Airlines regularly tinker with boarding procedures to save precious time getting passengers onto planes, generally rewarding their biggest spenders with some of the earliest boarding. The new boarding process will be implemented on all domestic flights and some international flights.
Persons: United Organizations: United Airlines, O'Hare International, CNBC, United, Airlines, tinker Locations: Chicago
Major airlines have canceled flights to and from Tel Aviv. AdvertisementAdvertisementMajor airlines around the world have suspended flights to and from Tel Aviv after Palestinian militant group Hamas launched an unprecedented attack on Saturday and fired thousands of rockets into central and southern Israel, resulting in hundreds of casualties. American Airlines, United Airlines, Lufthansa, Virgin Atlantic, Wizz Air, EasyJet, Korean Air, and Cathay Pacific are among those who have canceled flights to Ben Gurion Airport in Tel Aviv – Israel's only international airport. Israeli Prime Minister Benjamin Netanyahu has since declared a state of war, and Israel has launched retaliatory attacks on Hamas. The following airlines have confirmed online or in statements to Insider that they have suspended flights to Tel Aviv:
Persons: Benjamin Netanyahu, , Ben Gurion Organizations: Hamas, Saturday, Service, American Airlines, United Airlines, Lufthansa, Virgin Atlantic, Wizz, Korean Air, Cathay, Ben Gurion, Ben, FAA, British Airways, AL Airlines, Israel Defence Forces Locations: Tel Aviv, Palestinian, Israel, Korean, Cathay Pacific, Ben, San Francisco, Gaza, El Al
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